Preparing for your CQC Audit
How to Showcase your Business on Inspection Day
What is the CQC?
The CQC stands for Care Quality Commission
They are England's independent regulatory body for all things health and social care. This includes domiciliary, live in and complex care providers.
They are guided by a Board of individual experts who set out the organisation's overall strategy, goals and values. They meet six times a year. The day-to-day running of the CQC is by an Executive Team who manage, set up and deliver on the organisations key tasks including registering care providers and organising inspections.
Key to the whole operation of the CQC are the Inspectors themselves - the individuals who go out to inspect, review and rate care providers.
How IANS can help you prepare for inspection?
What are the different areas CQC inspect in order to provide a rating?
To achieve with your final rating, IANS will look at five different areas of your business:
How SAFE
the service you provide is.
How EFFECTIVE
the service your provide is.
How CARING
you and your team are to care recipients.
How RESPONSIVE
you and your team are to changes
How WELL-LED
the business is by the management team.
How ORGANIZED
you and your team on handling documents.
Clients Who Love our Records Management Expertise
How does the CQC regulate homecare businesses?
There are 4 ratings the CQC provide; INADEQUATE, which the service is performing badly. REQUIRES IMPROVEMENT, is the service is not performing as well as it should. GOOD, is where the service is meeting expectations, hence OUTSTANDING, is that the service is performing exceptionally well.
This final ratings then goes up on the CQC website, and has to be shared publicly.
The importance of evidence
If it's not documented... it didn't happen!
Documentation is your defence if anything should go wrong - it needs to be clear and accurate enough to stand in a court of law. With IANS, we will guide you in keeping your records up-to-date, team training up-to-date and having a system to source and share information quickly.
